Privacy Policy


Hancom Mobility Co., Ltd. (hereinafter referred to as "Company") respects the personal information of users, and complies with personal information protection regulations in accordance with laws related to the promotion of information communication network use and information protection and related laws such as personal information protection law. We will continue to protect the personal information of our members. The Company will make sustained effort to ensure that the personal information of users is not misused or leaked through this privacy policy, and that the personal information provided by the user is used for what purpose and method, and measures are taken to protect the personal information. The Company wants to let you know if it's being taken. However, this Privacy Policy may be changed to comply with government laws and guidelines, or to provide better services, so users should check the contents at any time when visiting the site. If we revise our privacy policy, we will notify you through the website notice or individual notice. However, the site's privacy policy does not apply to sites linked from web sites other than the official site of the Company. And the Company shall not be responsible for any information exposed due to the member's fault. 

The Company collects personal information with the prior consent of the user for membership registration, customer service and various services. Personal information will not be used for purposes other than the purpose of collection and use of the following, and if the purpose of collection or use is changed, necessary measures will be taken, such as obtaining separate consent in accordance with the Personal Information Protection Act.

1) Information collected during the registration process
Collection Method: online for membership registration
Collected items: ID (email), password, mobile phone number
Purpose of use: membership service, marketing activities, updates and notices

2) When registering car number
Collection Method: vehicle number on registration menu
Collection Items: vehicle number, vehicle type
Purpose of use: parking lot reservation service

3) In addition, personal information automatically generated and collected in the process of using the service
Collection Method: automatic generation
Collected items: IP address, access log, cookie, service usage record, device unique number, visit record, etc.
Purpose of use: analysis of user performance for self-identification, fraud prevention, and service improvement

4) In addition, in the course of participating in marketing events and events, the name, date of birth, gender, email address, blog address, school, company, and other information required for the delivery and delivery of prizes may be collected by the user. In this case, the members will be notified of the collection items and the purpose of use separately for their consent.

The Company shall use the user's personal information within the scope specified in the purpose of collecting and using personal information, and shall not use the user's personal information outside the scope of collecting or using the personal information without prior consent from the user or, in principle, providing the user's personal information to the outside. However, if it is necessary to share the user's personal information with a partner company in order to provide quality service, the information can be provided to a third party within the minimum scope. It will be informed members about their use, retention period, and so on to obtain their consent. However, there are exceptions when there is a request from an investigative agency pursuant to the provisions of the law or for investigation purposes according to the procedures and methods set forth in the law. You may refuse to consent to the provision of personal information pursuant to this section, but if you do so, you may have difficulty using some services that require you to log in.

“Company” basically retains and uses your personal information only during the period you are using the service. When requesting membership withdrawal or withdrawing consent for the collection and use of personal information, if the purpose of collection/use has been achieved or the retention/use period has expired, the personal information will be destroyed without delay in the event of business abolition. However, if necessary in accordance with the internal policy or related laws to prevent disputes caused by illegal use of the service, it will be retained for a certain period. The stored personal information and the relevant laws are as follows.Internal policy to prevent misuse of services such as membership abuse
Retention period: 1 year after membership withdrawal


Related law: Communication Secret Protection Act in Korea
Retention period: 3 months


Related law: Framework Act on National Taxes
Retention period: 5 years


Related law: Act on Consumer Protection in Electronic Commerce in Korea
Retention period: 6 months


Related law: Act on Consumer Protection in Electronic Commerce in Korea
Retention period: 5 years


Related law: Act on Consumer Protection in Electronic Commerce in Korea
Retention period: 5 years


Related law: Act on Consumer Protection in Electronic Commerce in Korea
Retention period: 3 years

In case of other user's individual consent, it is preserved for the period according to the individual consent.

The Company shall destroy personal information without delay when the purpose of collecting and using personal information is achieved and the period specified in the retention has elapsed. The company's personal information destruction procedure and method are as follows.

1)After the purpose is achieved, the information entered by the user is transferred to a separate DB (separate documents in the case of paper) according to the internal policy and other relevant laws and regulations (See Article 3: retention and usage period). The personal information will not be used for any purpose unless it is needed by law.

2)Personal information printed on paper and documents received from user will be shredded or incinerated, and personal information stored in the form of electronic files will be deleted using a technical method that cannot be recovered.

The Company entrusts some of the handling of personal information within the agreed purpose of use when necessary for the amicable service. In addition, we will inform the user that it entrusted with the handling of personal information (hereinafter referred to as “consignee”) and the contents of the entrusted handling (hereinafter referred to as “Contents”) to the user and obtain their consent. The trustee and the work details are as follows.

1)Payment related
Trustee: NICE Payments, Kakao Pay, INNOPAY
Contents: Payment processing by credit card, mobile phone, Kakao Pay, etc.

2)Customer Response
Trustee: Hancom Mobility
Contents: Sending and receiving SMS, ParkingFriends notification message

If there is a consignment of personal information due to the provision of additional services and there is a change in the contents of the business, the company shall notify the consignee and the contents of the business on the relevant service screen in the website or application.

We do not collect personal information of children under 14 years old. However, the legal rights are guaranteed when requested by a legal representative. (Reading, Correction, Deletion of Children's Personal Information, Right to Request Personal Information Processing)

The Company uses 'cookies' that store and retrieve information from users in order to provide appropriate services to visitors of the Company's `site` (hmobility.co.kr). A cookie is a small amount of information so it can be sent to your computer browser by a server (HTTP) used to operate a website and may also be stored on your computer's hard disk. “Company” is used to provide optimized information to users by grasping visitation and usage forms, popular search terms, and user size of ParkingFriends services and web sites visited by users (`site` visitors).

You have the option to set your cookies. Thus, by setting options in your web browser, you can check every time a cookie is stored, or you can accept all cookies or refuse to store all cookies. However, if you refuse to store cookies, some services that require login may be difficult to use.

※ How to set the permission whether the cookie is installed or not (Internet Explorer):
At the top of the web browser
Tools > Internet Options > Personal Information

The Company considers the following technical and managerial measures to ensure safety so that personal information is not lost, stolen, leaked, tampered or damaged.

Cell phone numbers and passwords are encrypted, stored and managed, so only user knows, and personal information can only be verified and changed by the person who knows the password. User's personal information is transmitted using encrypted communication section, and important information such as password is stored.

The Company is doing its best to prevent member's personal information from being leaked or damaged by hacking or computer viruses. We are backing up your data from time to time in order to protect your personal information. We also use the latest vaccine software to prevent your personal information or data from being leaked or damaged.

The Company minimizes the staff handling for personal information and reduces the risk of personal information leakage by blocking the use of external Internet services on business PCs. In addition, we have established systematic standards for the creation, change, and access of passwords for the database system that stores personal information and processes personal information, and conduct continuous audits.

"Company" is limited to employees who handle personal information, assign a separate password for this, and is updated regularly.

The Company regularly educate its staff, emphasizing the security of the handling and management of users' personal information.

The Company makes efforts to immediately correct any problems found by checking the company's personal information handling policy and compliance with the person in charge through the company's personal information protection department.

You can report any personal information related complaints arising from using the Company's services to the personal information manager or the department in charge. "Company" will respond quickly to the report of users.

Name: Go Dong Seok
Position: Team Leader
Phone: 02-522-6161
Mail: help@hmobility.co.kr


Department Name: Business Team 1
Name: Go Dong Seok
Position: Team Leader
Phone: 02-522-6161
Mail: help@hmobility.co.kr

If you need to report or consult about other personal information infringement, please contact the following organizations.

Personal Information Infringement Report Center (http://privacy.kisa.or.kr/ call: 118 without station number)
Information Protection Mark Certification Committee (http://www.eprivacy.or.kr call: 02-580-0533~4)
Supreme Prosecutors' Office Cyber Crime Investigation Unit (Email:cybercid@po.go.kr call: 02-3480-3571)
National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr call:02-392-0330)

"Company" notifies 7 days ago on the notice of changes in the privacy policy (addition, deletion and modification) through the website or application notice. In addition, we compare the changes before and after the changes so that customers can easily check the changes.

If there are any changes, additions, deletions, or modifications to the current privacy policy, we will notify you through the notice on the website 7 days ago prior to the enforcement date.

Initial release date: September 1, 2018
Date of last change and enforcement: September 1, 2018

These Terms come into force on September 01, 2018.

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